Audio gear recommendations - Music store staff vs. online communities - who do you trust more?

Both have their merits, but I rely most on video reviews for specific instruments. Music store staff can be helpful for hands-on advice and immediate feedback, especially when testing gear in person. Online communities, on the other hand, provide a broader range of opinions and experiences from diverse users. However, video reviews give me the most detailed insight into how an instrument or piece of gear actually sounds and performs, which is crucial when making a decision.