What are the key skills and attributes I should look for in a virtual assistant?

I can attest to the need for a great VA.  Having had a few over the years - some good and others not so good.

When hiring a virtual assistant, look for these key traits:

Strong Communication: Clear and timely in messages.

Organized: Good at managing tasks and prioritizing. This is clearly the most important skillset. How can a VA be of help if they have a fear of planning. calendars and tools that keep us focused.

Tech-Savvy: Comfortable with essential tools (e.g., Google Workspace, Asana).  A good VA can easily move between platforms or at least have the desire to learn new things and master them.

These skills and attributes should look. 

Availability: Your virtual assistant should be available online most of time. Even not possible online then should have been offline communication availability

Reliability: Reliability of the seller by checking their completed / repetitive orders and reviews online 

Infrastructure: Should have Reliable Internet, High configuration computer, Operating System, Power backup, Offline communication Availability

Communication: Communication is the key of success. Communication and relevant work related skills should have

Business: Should have skills idea of global business and industries they served in the past

When looking for a virtual assistant (VA), there are several key skills and attributes that can make a significant difference in their effectiveness and the overall success of your collaboration:

Strong Communication Skills: Your VA should be able to communicate clearly and effectively, both in writing and verbally. They need to understand instructions, ask the right questions, and keep you updated on progress.

Reliability and Trustworthiness: You need a VA who is dependable and can be trusted with sensitive information. They should consistently meet deadlines and maintain confidentiality with any private or business-related data.

Attention to Detail: A great VA pays close attention to detail, ensuring that tasks are completed accurately and thoroughly. This is crucial, especially for tasks like data entry, scheduling, and handling emails.

Tech Savviness: Your VA should be comfortable using a range of digital tools and platforms, such as project management software, communication tools (like Slack or Zoom), and any other specific software relevant to your business.

Organizational Skills: A top-notch VA should excel at organizing tasks, managing time efficiently, and keeping track of multiple projects. This includes setting priorities, meeting deadlines, and maintaining an organized workflow.

Problem-Solving Ability: Look for a VA who can think critically and solve problems independently. They should be able to troubleshoot issues, suggest improvements, and handle challenges without needing constant direction.

Proactivity: A proactive VA takes initiative and anticipates your needs before you even ask. They should be able to identify potential issues or opportunities and address them in advance.

Adaptability: The ability to adapt to new tasks, tools, and environments is essential. A versatile VA can handle a variety of tasks and quickly learn new skills as your business needs evolve.

Discretion and Professionalism: Your VA will often be a representative of your business, so professionalism is key. They should handle interactions with clients, partners, and other stakeholders with the same level of respect and professionalism you would.

Time Management: Effective time management skills are crucial for a VA who may be juggling multiple tasks for different clients. They need to prioritize effectively and manage their time to ensure all tasks are completed on schedule.

Positive Attitude: A positive, can-do attitude goes a long way. A VA with a good attitude is more likely to be enthusiastic, motivated, and a pleasure to work with, which can enhance your overall working relationship.

Cultural Fit: Finally, it’s important that your VA aligns with your company’s values and culture. This can lead to better collaboration, a smoother working relationship, and a more cohesive team dynamic.

By focusing on these skills and attributes, you can find a virtual assistant who not only meets your current needs but also grows with your business and contributes to its long-term success.

Few items to consider as baseline. 

1. Reliability of the seller by checking their completed / repetitive orders and reviews online 

2. Their infrastructure e.g. System, Power backup, internet bandwidth etc

3. Backup Resource in case primary VA is not available 

4. Communication and relevant work related skills 

5. Global market and industries they served in the past etc.